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Who should I vote for to be President? (or any other leadership position)

dedicated especially to my fellow unaffiliated and independent citizens… An incredibly controversial and difficult question to ask but one we all have a responsibility as citizens of this great country to weigh in on. There are a lot of topics that come up when a candidate is running for office, but much of the talk

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How to work with difficult people

It’s Monday and for many the countdown begins to Friday from the time we punch the clock.  It’s not that you don’t love your job, or that you are dreading the pile of work that awaits you, it’s that you can’t stand working with Fred. He is so annoying! He does not add any value

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How can I be comfortable giving a speech?

To many, public speaking is an incredibly fearful thought. To some it comes easily. To most there are at least some butterflies that will flutter before having to get up in front of even a small crowd. Thankfully there are a few small things we can do to better prepare ourselves for those occasions… Remember,

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Should I allow my employee to work from home?

Many companies are faced with this question as time goes on. Some allow it and some frown upon it. Of course much of the answer depends upon the tasks associated with the job, the truth is many positions can be performed from anywhere with only the need for a strong and secure internet connection. If

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How do I fire a volunteer ?

How do I fire a volunteer? Sound like a ridiculous question? Well to anyone who has been in the non-profit world it is likely something you’ve asked yourself. You know what I’m talking about… that person who has been around the organization for 20 years and does everything their way, which is the best and

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Once upon a time…it’s the story that matters- tell yours!

Often times companies get wrapped up in the details. Many meetings with opinions and strategic plans take place to determine how to best sell the product to the consumer. What are the benefits vs. the features? How do we let the world know about what we are doing? Who is it we are trying to

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Few leaders do it as well as he does

As I watched the Patriots defeat the Vikings today, I admit I didn’t realize that it was Coach Bill Belichick’s 200th win. As only one of 6 coaches in the NFL to reach this mark, it is quite an accomplishment. As a lifelong Patriots fan of course I am a firm “In Bill we Trust”

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What is Mike Urgo Consulting? Creating high performing, super efficient individuals & organizations and more!

People have been asking me what my consulting business is all about, or as The Bob’s would say “What would you say ya do here?” I can assure you I’m not lounging at the beach all day, but I’m also not faxing TPS reports either :)! To keep it short, here are a few things

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Talk about your syrup so people know what they are missing!

Some might say I’m frugal. Ok this might be an understatement, but I do spend money when I think it matters. So when I went shopping with the family on vacation, I would have thought everyone would be ecstatic to see me looking to purchase the syrup that cost $6.00 a bottle rather than the

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Go to THIS coffee shop for the best service

I don’t go to coffee shops all that often, but once in a while the kids will want to get a donut and we’ll stop. The other day my 7 year old daughter convinced me it would be a good idea while we were running errands. As we approached the shop I was about to

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Take these steps to promote stong morale on your team

I was speaking with a friend of mine this week. We were discussing how she has been passed up for a promotion or two over the past two years. Obviously this isn’t an uncommon problem. Many people are passed up for promotions all of the time, whether it’s for a better candidate, a stronger fit

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Organizing a meeting? Set yourself… and your space up for success

Over the years I have been involved in many meetings, as I’m sure many of you have as well. Board meetings, fundraising meetings, planning meetings, town meetings, the list goes on and on. Some are successful and productive while others keep you watching the clock from the minute you walk in. Why does this happen?

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I have the best idea… but no one knows about it

Have you ever been involved in the creation of a really special idea? Maybe it was an invention, or something revolutionary that would change things in a big way? Or perhaps something on a smaller scale that you could just tell was going to make a difference. I’ve been involved in many of these situations

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Buying local means more than just saving money

Gas is $3.95 down per gallon right down the road from you but it’s only $3.75 in the next town over. That’s a decent savings and worth the drive right? It might seem so, but by time you drive there, sit in line for 10 minutes and drive back it’s been 45 minutes and you’ve

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Who’s in charge when you aren’t around?

It’s a great question. In this global economy where business never sleeps…can we? Will we lose clients if we aren’t there to answer the phone and e-mail 24 hours a day? Everyone seems to struggle with this problem whether we punch a clock or are self employed. It’s hard to draw the line on when

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Summer is here, time to communicate…with your navigation app

It’s officially summer this Saturday and you’ve probably already noticed the influx of traffic if you live near any tourist destination. For most people who live in my neck of the woods, it’s time to take a back road. We avoid as many of the main streets that get clogged with visitors and start to

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Who is your favorite salesperson?

A funny question to ask? The word sales or salesman isn’t a term that often brings a positive feeling. After all salesman are trying to sell you things and don’t have your best interests in mind, right? As I think about this question I’m reminded of the time I bought my first car. I drove

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Speaking in terms that your clients can understand

As I sat there listening to the diagnosis at the clinic, I was quite impressed with the knowledge the doctor had. We weren’t there for a serious medical condition or life threatening issue, but still an issue none-the-less. My 6 year old was there listening intently to each word from the doctors mouth and shook

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Looking for BIG sales numbers for years to come? Stop selling and start serving!

Everyone is looking to boost their bottom line. There is no shortage of sales and closing techniques out there. Many are highly effective no doubt but there is one technique that will always win the race. Service! There is no sales strategy that will ever outperform flawless customer service as a long term solution. Look

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The market right next door…

Many businesses rack their brains trying to figure out how to get customers in the door. Millions are spent in advertising with assurance that the ads are the only way to bring in the dollars. Too often we overlook the market right next door. Where is our business located? Do we have a neighbor that

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